Application not loading or not responding

Hi :slight_smile:

I have recently completed a trial of using the simulator and decided to become a permanent user.

However, since I have paid my subscription fee and installed it on my laptop, the program won’t load and has repeatedly become unresponsive. I have restarted my laptop several times and reinstalled the program several times but this is not working. I tried troubleshooting it and it says that it’s not compatible which is strange given the fact that it worked for me previously.


Currently, it doesn’t load past this point for me.


Is there anything that can be done to fix this?

I have the same issue.
Was this ever resolved??